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Ansar KhanBuckinghamshire Council Hi-Mail – new user

The response via email was very good and quick. I did try to initially contact by phone, and was advised to make contact via email. The advice was great, and I was able to delete the letter quickly, and also move the address up a bit so it is great. I’m very happy with the system now I know what to do.

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D’Cruz-Roach, LesleyRE: Deleting a letter once it is posted on Hi Mail

Every time I speak to your team, the responses are fast and factually correct. I would happily offer constructive feedback on the interface as I feel there are definitely some things that could be clearer but your support function has been, and remains, excellent. Thank you.

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Richard TovellLetter with multiple pages – not showing option to send as single letter

Quick response ensure we knew how to handle the situation

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Michael DalePull the DDRecall letters posted today??

VERY QUICK REPLY RECEIVED WHICH WAS VERY MUCH APPRECIATED

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Christine LawrenceURGENT Hi- Mail Problem to Delete file

The technician was patience, explain clearly the problem and steps needed to take to resolve the issue

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Williams, MarshaAttaching Documents to the Post Template

The password reset available on the webpage is not working for us. This would be an easier route all round if we could use this.

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Hayward LyndaPassword

Brilliant – thank you

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FROST, Jacqueline (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Retracting a letter from Hi-mail

Brilliant thanks

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FROST, Jacqueline (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Himail locked-

Absolutely brilliant!

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FROST, Jacqueline (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Himail locked-