Technical Support Feedback

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Support Feedback

Customer Feedback:

99.14

Positive Feedback
Actual figure: 99.14% based on 695 reviews.

Great assistance from Chris as always

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Freer, SamHi-mail

Thank you to Chris Adams, who is always so helpful and informative.

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Rachel LangleyHB bulk letter testing – new templates

Wonderful support from the It gentleman i had on Friday afternoon. He updated the himail and set it up correctly for me as it had previously been installed the wrong way around.

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CAVE, Julie (LEICESTERSHIRE PARTNERSHIP NHS TRUST)updated Laptop

Very prompt communication and resolution.

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Khalid, SheifaNew users

My query was dealt with in a timely manner Thank you

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BATH, Wendy (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Account locked

Resolved immediately

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Srikumar, KanagasingamHi Mail Print

Jade resolved my issue vey quickly.

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Steven InnellHiMail v2 drop in folder has locked my account

Excellent, quick service.

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Lisa HatleyAccess issues

The issue was explained to me and was resolved very quickly

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Alison McKennaHi-Mail Dashboard

I had quick responses from my support agent (Jade) keeping me informed of the status of the issue. The problem with the service was resolved in good time.

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Steven InnellHi-Mail V2 website is down
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