Great Communication from Jade regarding our query, helpful, attentive and responsive.😊

“

DUNKLEY, Caroline (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Template Change

Never received the email to advise servers were down.

“

LBC Revenues System SupportHimail Down?

Really quick response and answered and resolved my queries immediately. Thanks

“

Antony GraceFile delivered in incorrect format

Quick to answer and resolve my query, I’m very pleased with the support team

“

Hussain Nazrul: HRecall letters 202402366FUL

My query was dealt with very quickly and Chris was so helpful in resolving the issue. Many thanks

“

Anne CollinsOrder 24-08-30-000152

We have received excellent support from the FDM team, the system is working fine and we get a quick response for all our queries.

“

Pat AdekoyaSending letters via Hi-Mail

whilst support when called was great it was frustrating that my name change caused so many issues and i had to ring multiple times

“

SHEA, Carrie-Anne (LEICESTERSHIRE PARTNERSHIP NHS TRUST)himail

Very swift response and right first time! Thanks.

“

Chris BewsPending item

As always, fabulous service, always feel confident that my query will be handled quickly and efficiently with clear guidance. thank you.

“

Sandra Franksdelete letters in hi mail.

Great service and quick response.

“

DUNKLEY, Vanessa (LEICESTERSHIRE PARTNERSHIP NHS TRUST)RE: [FDM Ltd] Re: Locked out of Himail