Customer Feedback:
99.10
Positive Feedback
Actual figure: 99.10% based on 670 reviews.
The issue was explained to me and was resolved very quickly
āAlison McKennaHi-Mail Dashboard
I had quick responses from my support agent (Jade) keeping me informed of the status of the issue. The problem with the service was resolved in good time.
āSteven InnellHi-Mail V2 website is down
Jade was very helpful and responded really quickly
āCharlotte BuckfieldUnable to print to the Himail printer
excellent response and service
āWint, StalinFW: FDM Access
Great service and support as always.
āCarwyn JonesFW: Rent Increase Notices
Quick response & issue sorted immediately
āDebbie PowerLocked out of portal
Very quick response time. Thank you!
āRivers, LaniaError Message
Great Communication from Jade regarding our query, helpful, attentive and responsive.š
āDUNKLEY, Caroline (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Template Change
Never received the email to advise servers were down.
āLBC Revenues System SupportHimail Down?
Really quick response and answered and resolved my queries immediately. Thanks
āAntony GraceFile delivered in incorrect format