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Technical Support Feedback

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Support Feedback

Customer Feedback:

99.10

Positive Feedback
Actual figure: 99.10% based on 670 reviews.

The issue was explained to me and was resolved very quickly

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Alison McKennaHi-Mail Dashboard

I had quick responses from my support agent (Jade) keeping me informed of the status of the issue. The problem with the service was resolved in good time.

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Steven InnellHi-Mail V2 website is down

Jade was very helpful and responded really quickly

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Charlotte BuckfieldUnable to print to the Himail printer

excellent response and service

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Wint, StalinFW: FDM Access

Great service and support as always.

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Carwyn JonesFW: Rent Increase Notices

Quick response & issue sorted immediately

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Debbie PowerLocked out of portal

Very quick response time. Thank you!

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Rivers, LaniaError Message

Great Communication from Jade regarding our query, helpful, attentive and responsive.😊

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DUNKLEY, Caroline (LEICESTERSHIRE PARTNERSHIP NHS TRUST)Template Change

Never received the email to advise servers were down.

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LBC Revenues System SupportHimail Down?

Really quick response and answered and resolved my queries immediately. Thanks

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Antony GraceFile delivered in incorrect format
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