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Technical Support Feedback

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Support Feedback

Customer Feedback:

99.04

Positive Feedback
Actual figure: 99.04% based on 624 reviews.

We have received excellent support from the FDM team, the system is working fine and we get a quick response for all our queries.

Pat AdekoyaSending letters via Hi-Mail

whilst support when called was great it was frustrating that my name change caused so many issues and i had to ring multiple times

SHEA, Carrie-Anne (LEICESTERSHIRE PARTNERSHIP NHS TRUST)himail

Very swift response and right first time! Thanks.

Chris BewsPending item

As always, fabulous service, always feel confident that my query will be handled quickly and efficiently with clear guidance. thank you.

Sandra Franksdelete letters in hi mail.

Great service and quick response.

DUNKLEY, Vanessa (LEICESTERSHIRE PARTNERSHIP NHS TRUST)RE: [FDM Ltd] Re: Locked out of Himail

very good, helpful, quick and efficient service

Penny, NickFW: DD02 Letterds

Minesh was absolutely brilliant. Emails back and forth were picked up promptly, and Minesh was incredibly helpful throughout the entire process getting the issue resolved. Thank you!

Ross ElderNew Printing Group for our believe housing Hi-Mail account.

excellent service provided by Chris, fast response and very helpful

Agbalaya, FayeURGENT REQUEST

Great response and service. Thank you!

Chris BewsRelease document

Great service and fast response as always

Chris BewsRelease item